【Inside Sales Engineer】
【投遞前請(qǐng)確認(rèn)具備光學(xué)產(chǎn)品的銷售經(jīng)驗(yàn)】
Principal Responsibilities:
主要工作職責(zé)
? Be responsible for providing technical support and customer solutions for the organization’s products and/or services via telephone or through written or Internet-based applications
通過(guò)電話、書(shū)面或網(wǎng)絡(luò)渠道為組織的產(chǎn)品及服務(wù)提供技術(shù)支持與客戶解決方案
? Responsible for building and maintaining relationships with both current and prospective customers throughout the sales cycle
負(fù)責(zé)在整個(gè)銷售周期內(nèi)與現(xiàn)有及潛在客戶建立并維護(hù)關(guān)系
? Provides pre and post-sales technical support for the development and implementation of complex scientific and technological products/applications/solutions
為產(chǎn)品、應(yīng)用或解決方案的開(kāi)發(fā)與實(shí)施，提供售前及售后的技術(shù)支持。
? Must be able to identify all technical issues with associated customer accounts and ensure customer satisfaction through all stages of the sales process
需能識(shí)別關(guān)聯(lián)客戶賬戶的所有技術(shù)問(wèn)題，并確保銷售流程各階段的客戶滿意度
? Works with other members of the sales team as well as R&D, engineering and marketing to define complex customer technical requirements and ensure they are built into product specifications
與銷售團(tuán)隊(duì)成員及研發(fā)、工程、市場(chǎng)部門(mén)協(xié)作，明確復(fù)雜客戶技術(shù)需求并確保其納入產(chǎn)品規(guī)格
? Works directly with prospective customers/users to demonstrate complex technical aspects of the product applications/solutions as well as product performance
直接對(duì)接潛在客戶/用戶，演示產(chǎn)品應(yīng)用/解決方案的復(fù)雜技術(shù)特性及產(chǎn)品性能
Required Skills:
? Bachelor of Science technical degree, Background in optics, physics, photonics, lasers, or precision instrumentation
科學(xué)學(xué)士學(xué)位（技術(shù)類），具備光學(xué)、物理學(xué)、光子學(xué)、激光或精密儀器相關(guān)背景
? 2+ years of job-related work experience required
需具備2年以上相關(guān)工作經(jīng)驗(yàn)
? Good communication, sales mindset or technical support–to–sales transition is a plus
具備良好溝通能力，銷售思維或技術(shù)支持轉(zhuǎn)銷售經(jīng)驗(yàn)者加分