What you will do ? Partner with business team to drive DSO, reduce past due, and improve cash flow ? Support country Finance Director to set up collection target, generate regular reports for senior management ? Be responsible for managing the end-to-end OTC process (CMD, Order, Billing, Cash, collection, Credit controls), leading both cash team and OTC collection team to design the collection strategy and daily collection activities ? Lead, mentor, and train a team of collection specialists, ensuring adherence to compliance standards and internal policies ? Standardize the work process for collection, work closely with Sales, customer service, BU, legal departments to resolve disputes, adjust credit limit and facilitate payment plan ? Work together with Credit COE to be gatekeeper to manage credit risk and terms ? Equip yourself with capability in the process excellence and mindset of changing What we look for Required ? Bachelor or master degree in Economics, Accounting, Finance or related majors ? In-depth understanding and experience of Credit and Collection function ? At least 5 years of working experience in complex multinational organizations and people management ? Proficiency in financial software (e.g., SAP) and advanced Excel skills ? Strong interpersonal and communication skills ? Good English skill in verbal communication and writing Preferred ? Experience in the manufacturing industry ? Flexible work style and ability to work under pressure ? Strong will to deliver excellent quality, able to identify process inefficiencies and propose process improvements