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Client Services & Administrative Associate (Front Office):
An individual with friendly, warm and outgoing personality needed as a client services associate in the front office at China's premier international animal hospital and pet care facility. Associates undergo professional management training program and English language training with native English speakers. ICVS provides health insurance and other benefits for all successful candidates.
Requiremt:
· College graduate and above - preferably English major with business knowledge
· At least 2-years work experience (preferably in English speaking environment)
· Native Mandarin with excellent spoken and reading/writing English skills
· Fast learner, flexible and adaptable to changes and eager to develop professional management skills
· Good computer skills and competency with Mandarin/English Microsoft Office software (e.g., Word, Excel, Powerpoint, etc.)
Job description:
· Answering calls in Mandarin and English
· Scheduling and maintaining doctor/hospital appointments
· Preparing and updating patient information management systems
· Preparing invoices and collecting payment
· Ordering and re-stocking office and hospital supplies
· Preparation of hospital marketing and communications materials
· Ensuring prompt delivery and responses to calls and messages
· Engage with clients and assist with communications in English and Mandarin
International Center for Veterinary Services
No. 13-16 Rong Ke Gan Lan Cheng Shang Jie
Fu Tong Xi Da Jie, Wang Jing, Chaoyang District, Beijing, PRC 100102
職位要求：
最好是英語(yǔ)專(zhuān)業(yè)并掌握相關(guān)商業(yè)知識(shí)
至少兩年的工作經(jīng)驗(yàn)
學(xué)習(xí)能力強(qiáng)，能快速適應(yīng)工作環(huán)境，靈活處理工作問(wèn)題，有意提升行政管理水平
普通話流利，具備英語(yǔ)的聽(tīng)說(shuō)能力，熟練操作計(jì)算機(jī)并使用中/英文的Office軟件（例如：Word, Excel, Powerpoint等）
職位描述：
負(fù)責(zé)接聽(tīng)電話，引導(dǎo)客人登記及排診給各科室醫(yī)生
安排并維護(hù)醫(yī)生/醫(yī)院的預(yù)約
準(zhǔn)備并且更新病例信息系統(tǒng)
負(fù)責(zé)收款并記錄收款明細(xì)
準(zhǔn)備醫(yī)院的市場(chǎng)營(yíng)銷(xiāo)和溝通材料
確保及時(shí)發(fā)送和接受客戶(hù)的電話和郵件
幫助醫(yī)生和護(hù)士用英語(yǔ)和普通話進(jìn)行交流
完成安排的其它工作
地址：北京市朝陽(yáng)區(qū)阜通西大街融科橄欖城商街13-16號(hào)