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更新于 12月23日
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Account Director

3.5-5.5萬
  • 上海靜安區(qū)
  • 10年以上
  • 本科
  • 全職
  • 招1人

職位描述

寫字樓辦公室英文設備設施管理
DUTIES & RESPONSIBILITIES
Client Management
  • Single point of Management Control for FM on the Client site - day to day Client liaison and relationship management
  • Ensuring Client satisfaction through excellent facilities management planning, advice and support and measured by Contract SLA / KPI
  • Compile the appropriate monthly/quarterly/annual reporting for the Client
Operations Management
  • Overall Management for Property Engineering & Operations and Facilities Services to Client, China
  • Acting as the Country Lead and being the emergency escalation point to Client client’s representative
  • Establishment of positive relationships with the Facilities Management Team, and Client’s staff inclusive of coordinating all-hands social gatherings Communicate operating philosophy, objectives and expectations to the onsite facilities management teams
  • Understand the Facilities Management scope for Client assigned and develop Client specific processes / playbook in line with Regional.?
  • Advise and support Client and Facilities Managers team across a range of facilities management issues including:
  • Preparing and managing operational budgets and savings. Ensure savings targets are met.
  • Preparing monthly Check Request and get Client’s approval
  • Conduct facilities management operations audits
  • Timely to prepare all service agreement renew and ensure all the service contracts (vendor contract) be in place without expiry
  • Overall management for all JLL principal contractors with carrying out of regular meeting and SLA/KPIs measurement.
  • Overall management for all 3rd party service vendors with carrying out of regular meeting and SLA / KPIs measurement
  • Ensure all 3rd party service contracts are in place without service expiry
  • 24/7 support for all incidents in China, backup as JLL contact window for Client during emergency events.
  • Drive innovation, continuous improvement and best practices.
Health and Safety
  • Ensure compliance with statutory regulations on fire, health and safety standards
  • Ensure all safety procedures, including Emergency Procedures are maintained at all times.
  • Ensure that service delivery teams and on-site contractors undergo a Health and Safety Induction prior to deployment
Others
  • Overall management of the savings program for Client China and ensure savings targets are achieved
  • Liaison and interaction with other Jones Lang LaSalle teams (as appropriate) to deliver quality property related advice to Client
  • Share best practices / benchmarking information with the assigned owner of best practices for Jones Lang LaSalle
Human Resource Management
  • Provide the leadership to the Facility Management team for Client, China
  • Overall responsibility for the management of a team of over 20 onsite facilities and property management employees
  • In consultation and collaboration with line manager, oversee the operation, staffing, performance and development of the Facilities Management service delivery staff.
  • Coordinate discussions with each direct report regarding goal setting, performance reviews, and career development planning and incentive/salary administration in a regular basis and further discuss with Client team
Reports & Meetings
  • Consolidating & review all reports for review and submission
  • Attend Regular Sourcing, Finance, operations, Client, and Vendor meetings.
EMPLOYEE SPECIFICATIONS
Experience, Education & Qualifications
  • Bachelor Degree in any discipline, preferable in administration management, building and facilities management
  • Minimum of 8 years’ experience in the corporate real estate, facilities and /or property management industry
Competency Profile
  • Client relationship management skills
  • Understanding of facilities management and an ability to translate that understanding into advice
  • Acumen in financial planning and management
  • Good planning and organisational skills to prioritise work and meet tight deadlines.
  • Sound computer skills in Microsoft Office, MS project & excel
  • Demonstrate initiative leadership, responsiveness and creativity.
  • Good written and verbal communication skills
  • Self-confident and motivated
  • Flexibility and adaptability
  • Ability to support others / the team in achieving goals
  • Ability to think on your feet and effectively deal with stress in a supportive environment is also considered necessary
  • Ability to quickly establish and effectively use relationships / contacts with Jones Lang LaSalle colleagues and Client

工作地點

上海靜安區(qū)興業(yè)太古匯

職位發(fā)布者

閆妍/HR

立即溝通
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關于仲量聯(lián)行仲量聯(lián)行（紐約證交所交易代碼：JLL）是專注于房地產領域的專業(yè)服務和投資管理公司，致力于幫助房地產業(yè)主、用戶和投資者成就商業(yè)愿景。仲量聯(lián)行是《財富》500強上榜企業(yè)，業(yè)務遍及全球80個國家，擁有近300個分公司，員工總數超過77,000人。2016年度業(yè)務營收達58億美元，總收入68億美元，代表客戶管理和提供外包服務的物業(yè)總面積逾44億平方英尺（約4.09億平方米），并協(xié)助客戶完成了價值1,360億美元的物業(yè)出售、并購和融資交易。截至2017年第一季度末，仲量聯(lián)行旗下的投資管理業(yè)務分支“領盛投資管理（LaSalle Investment Management）”資產總值達580億美元。更多信息請瀏覽www.jll.com仲量聯(lián)行在亞太地區(qū)開展業(yè)務超過50年。公司目前在亞太地區(qū)的16個國家擁有95個分公司，員工總數超過36,800人。在“2016年國際物業(yè)獎”評選中，仲量聯(lián)行榮膺“全球最佳房地產咨詢公司”和“亞太區(qū)最佳房地產咨詢公司”。此外，根據監(jiān)測全球房地產交易量的獨立機構Real Capital Analytics的數據顯示，仲量聯(lián)行連續(xù)六年蟬聯(lián)亞太區(qū)房地產投資顧問公司榜首。www.jll.com/asiapacific在大中華區(qū)，仲量聯(lián)行目前擁有超過2,200名專業(yè)人員及14,000名駐場員工，所提供的專業(yè)房地產服務遍及全國80多個城市。在“2016年國際物業(yè)獎”評選中，仲量聯(lián)行再度榮膺“中國最佳房地產咨詢公司”，連續(xù)六年獲此殊榮。www.joneslanglasalle.com.cn
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