General Responsibilities 主要工作職責(zé) Be responsible for day to day operation and communication 負(fù)責(zé)日常操作和聯(lián)系客戶 Detailed Responsibilities 具體工作職責(zé) Receive booking & clarify booking with vendor, send local SOP to all new customers for their easy guide 接收訂單并發(fā)出清晰指令給供應(yīng)商,給新客戶SOP 闡明要點(diǎn) Guiding vendors through local procedures (incl. Customs, Stuffing,etc.) 指導(dǎo)并要求供應(yīng)商按要求落實(shí)我們的操作指令(包括報(bào)關(guān)、包裝 等) Maintain and update Booking Record sheet for all the coming shipments on daily basis 記錄并更新日常進(jìn)出口發(fā)貨記錄 Politely and proactively update vendor operation process, keep both overseas and vendors informed about any delay or unusual situation occurred for their shipments at the first priority. 讓當(dāng)?shù)夭僮髑闆r和海外信息保持良好的溝通狀態(tài),特別是當(dāng)發(fā)生延期或不正常情況時(shí)第一時(shí)間通知海外。 Dealing with vendor in polite manner and solve their daily operation problems 與供應(yīng)商保持良好溝通,協(xié)助解決操作問(wèn)題 Responsible to check and create shipper & consignee account number for every shipment within 2 days upon receiving the Booking Order 在收到發(fā)貨指令兩天內(nèi)負(fù)責(zé)建立發(fā)貨人和收貨人賬號(hào) Organize shipment operations: Book and confirm space with carrier ( keep supervisor informed about any vessel delay or cancellation; timely escalation in case of space problems ) 組織貨物的運(yùn)輸流程:訂艙、確定航空公司艙位(如果延期或取消第一時(shí)間通知主管) Trucking arrangement;Warehouse stuffing arrangement;Customs clearance monitoring;Proactively solving any problems during operation process (keep supervisor informed about any custom survey, extra surcharge occurred, carrier’s off load or short ship arrangement ) 貨物跟蹤;倉(cāng)庫(kù)操作;跟蹤報(bào)關(guān);有效的解決任何在操作過(guò)程中發(fā)生的問(wèn)題(如果發(fā)生任何不正常情況、額外費(fèi)用等必須及時(shí)通知主管) Pre-alert to related party strictly according to the SOP 嚴(yán)格遵守操作規(guī)范發(fā)送預(yù)報(bào) Tracing exported shipment till ATA and imported shipment till delivery is done. 出口貨跟蹤到港,進(jìn)口貨跟蹤到門,根據(jù)運(yùn)輸條款區(qū)別對(duì)待 Keep superior informed on any unusual situation and trouble case occurred for daily operation 保持日常匯報(bào)給主管,特別是不正常情況和出問(wèn)題的事件 Ensure complete and correct data input in operation system. 確保操作系統(tǒng)中錄入的信息完整并且正確。 Ensure file is hand over to supervisor for close by due date. 確保按時(shí)把文件提交給主管安排關(guān)賬。 Back up for either supervisor or operations during their absence and annual leave 當(dāng)其他同事年休假時(shí),作為主管或其他操作的候補(bǔ) Other tasks assigned by manager 經(jīng)理指派的其它任務(wù).
At DSV, we keep supply chains flowing in a world of change. We provide and manage supply chain solutions for thousands of companies every day– from small family-run businesses to large global corporations. Our reach is global, yet our presence is local and close to our customers. Approx. 160,000 employees in over 90 countries work passionately to deliver great customer experiences and high-quality services. We aspire to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms. Our organisation is divided into three divisions: Air& Sea, Road and Contract Logistics. DSV is a dynamic organisation that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. Read more at www.dsv.com在 DSV,我們致力于在瞬息萬(wàn)變的世界中保持供應(yīng)鏈的暢通。作為全球運(yùn)輸和物流供應(yīng)商,DSV每天為數(shù)千家公司提供和運(yùn)營(yíng)供應(yīng)鏈解決方案,滿足大型跨國(guó)公司及中小型企業(yè)客戶對(duì)運(yùn)輸和物流服務(wù)的需求。我們的運(yùn)輸網(wǎng)絡(luò)覆蓋全球,專業(yè)的本地操作讓我們更貼近客戶的需求。我們?cè)谌?90多個(gè)國(guó)家共 160,000多名員工,為客戶提供卓越的體驗(yàn)和高品質(zhì)的服務(wù)。我們堅(jiān)持卓越運(yùn)營(yíng)與可持續(xù)發(fā)展攜手并進(jìn),以規(guī)劃完善的供應(yīng)鏈打造更環(huán)保更綠色的供應(yīng)鏈。 DSV三大業(yè)務(wù)單元:空運(yùn)&海運(yùn)、公路運(yùn)輸和合同物流。 DSV是一個(gè)充滿活力的雇主。 DSV是一個(gè)能夠接納和包容文化差異的公司。我們力爭(zhēng)“客戶至上、敏捷高效、真誠(chéng)合作”我們的團(tuán)隊(duì)誠(chéng)實(shí)守信、通力合作,相互尊重。更多公司信息詳見www.dsv.com請(qǐng)查看我們的在招崗位,開啟您的職業(yè)發(fā)展之旅!公司地址:上海市長(zhǎng)寧區(qū)長(zhǎng)寧路1193號(hào)來(lái)福士辦公樓3座5、8、9、15樓和1座39樓