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更新于 今天

Senior Project Manager

3.5-5萬
  • 廣州天河區(qū)
  • 10年以上
  • 本科
  • 全職
  • 招1人

雇員點(diǎn)評(píng)標(biāo)簽

  • 工作環(huán)境好
  • 同事很nice
  • 氛圍活躍
  • 團(tuán)隊(duì)執(zhí)行強(qiáng)
  • 人際關(guān)系好
  • 五險(xiǎn)一金
  • 交通便利
  • 準(zhǔn)時(shí)發(fā)工資

職位描述

銀行
崗位職責(zé):
The Client Onboarding and Client Change function is a cross product function within Market & Securities Services (MSS). The team focuses on client changes and client transitions. The function ensures collaboration across the different teams that need to be part of the process to onboard clients and deliver Client Change into Securities Services.
The Senior Project Manager for Client Onboarding and Client Change will work closely with the Regional Head for Client Onboarding and Client Change and will be responsible for managing projects that translate a sales mandate / new business opportunity, into an operational client account through end-to-end management of the onboarding process in China.
Responsibilities will include the following aspects of the client onboarding process:
1. Client Focus: Facing off and building relationships with the client base, and where required acting as a point of contact for new onboarding related requirements, and ensuring clients have transparency with respect to the status of onboardings.
2. Internal Partner Coordination: Building strong relationships with internal partners, such as Sales, Client Management, Operations, Product and Technology, in order to facilitate client timelines, and continue to improve processes facing off to clients supporting the onboarding and delivery of client activities under the BBD (Banks and Broker Dealer) sector.
3. Support overall Programme Management – Support the Functional Head to deliver end to end project/ programme management accountable to client and business owners. Responsible for the delivery of the client onboarding in a timely manner, ensuring transparency on risks / issues / dependencies, and ensuring timely decisions.
What you’ll do:
1. Drive the successful delivery, providing end-end project leadership, planning and collaboration with internal and external stakeholders, and post implementation support for client onboarding activities.
2. Face off to clients ensuring a consistent client experience for all locations.
3. Create and maintain detailed and pragmatic project plans including identification of the critical path for complex changes.
4. Ensure an effective and appropriate project governance structure is in place and applied.
5. Proactively challenge the status of risks / issues to ensure the appropriate mitigation / remedial plans are in place.
6. Identify, capture, understand, communicate and regularly assess the major risk and issues associated with key deliverables in line with the governance structure.
7. Identify, understand and manage the inter-dependencies of changes both internally and externally.
8. Proactively manage changes to scope of deliveries, identify potential crisis, and devise contingency plans.
9. Liaise with Product, Operations and IT teams as appropriate to ensure any deliverables dependent on these functions are on track to complete in line with agreed timeframes.

任職要求:
1. Extensive experience in the Finance and Banking industry environment (e.g., Asset Mgmt., Hedge Fund, Fund administrator, brokerage house, custodian, investment bank, Insurance sector etc.) together with business project management experience.
2. Knowledge of Custody or Funds business or Broker Dealer or Asset Owner & Managers for Settlements, or Asset Services is highly desirable but not essential for this role.
3. Experience in client facing communication.
4. Strong written and verbal communication skills in English and Mandarin.
5. Excellent project management, organisational and time management skills. Ability to focus, mobilise a team to help attain an end goal.
6. Experience of leading teams, supporting team development, capability uplift and performance management.

工作地點(diǎn)

廣州天河區(qū)太古匯二座匯豐大廈

職位發(fā)布者

曾繁城/招聘經(jīng)理

立即溝通
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【匯豐集團(tuán)】*匯豐控股有限公司是匯豐集團(tuán)的母公司,總部設(shè)于倫敦。集團(tuán)業(yè)務(wù)遍布?xì)W洲、亞洲、北美洲、拉丁美洲,以及中東和北非63個(gè)國家及地區(qū)設(shè)有辦事處,為全球客戶服務(wù)。于2022年9月30日,集團(tuán)的資產(chǎn)達(dá)29,920億美元,是全球規(guī)模最大的銀行和金融服務(wù)機(jī)構(gòu)之一。*香港上海匯豐銀行有限公司是匯豐集團(tuán)的創(chuàng)始成員,透過旗下三大環(huán)球業(yè)務(wù),包括財(cái)富管理及個(gè)人銀行、工商金融、以及環(huán)球銀行及資本市場(chǎng),為全球客戶服務(wù)?!緟R豐環(huán)球營運(yùn)中心中國】*匯豐環(huán)球營運(yùn)中心中國成立于1996年,是匯豐集團(tuán)在全球7個(gè)國家的營運(yùn)中心網(wǎng)絡(luò)中設(shè)立的首家,總體規(guī)模名列匯豐所有環(huán)球營運(yùn)中心的第二位。*匯豐環(huán)球營運(yùn)中心中國在廣州和佛山擁有三個(gè)環(huán)球營運(yùn)中心,分別位于廣州匯豐大廈、廣州太古匯辦公大樓以及位于廣東省金融高新區(qū)的匯豐銀行大廈,由匯豐環(huán)球客戶服務(wù)(廣東)有限公司統(tǒng)一管理,共同為匯豐集團(tuán)世界各地的分支機(jī)構(gòu)提供營運(yùn)支援服務(wù)。*匯豐環(huán)球客戶服務(wù)(廣東)有限公司為匯豐集團(tuán)在香港、英國、美國、加拿大、日本、中國大陸、新加坡和澳門的分支機(jī)構(gòu)提供多種語言的優(yōu)質(zhì)服務(wù),包括廣東話、普通話、英語、日語、韓語和泰語。*我們非常重視日常工作的質(zhì)量,例如為客戶處理各種申請(qǐng)以及付款交易,這將為客戶帶來不一樣的體驗(yàn),并最終幫助業(yè)務(wù)增長。我們正在改革提供服務(wù)的方式,以反映客戶期望的理財(cái)途徑,即電子化程度更高、能即時(shí)實(shí)現(xiàn)以及移動(dòng)設(shè)備優(yōu)先。我們擁有一支年輕、多元化且充滿抱負(fù)的員工隊(duì)伍,因此我們努力提供良好的工作環(huán)境,務(wù)求讓人人都產(chǎn)生歸屬感并能發(fā)揮自身潛力。*由于業(yè)務(wù)發(fā)展迅速,自25年前公司創(chuàng)立以來,員工人數(shù)也從最初60名員工的團(tuán)隊(duì)發(fā)展成今天超過13,000名金融服務(wù)人員的專業(yè)團(tuán)隊(duì),為匯豐集團(tuán)世界各地的分支機(jī)構(gòu)提供如下服務(wù): 1.數(shù)據(jù)分析(財(cái)富管理及個(gè)人銀行和工商金融);2.銀行卡及貸款服務(wù);3.風(fēng)險(xiǎn)管控運(yùn)營中心;4.客戶及賬戶管理服務(wù)(財(cái)富管理及個(gè)人銀行和工商金融);5.催收;6.合規(guī)稽查;7.客戶聯(lián)絡(luò)中心(財(cái)富管理及個(gè)人銀行和工商金融);8.信貸分析(財(cái)富管理及個(gè)人銀行和工商金融);9.客戶盡職調(diào)查;10.數(shù)字化客戶管理服務(wù);11.財(cái)務(wù)營運(yùn);12.金融犯罪風(fēng)險(xiǎn)合規(guī);13.環(huán)球數(shù)據(jù)中心;14.印務(wù)及電子出版;15.環(huán)球調(diào)研;16.環(huán)球員工背景審查;17.第三方供應(yīng)商管理中心;18.環(huán)球貿(mào)易及供應(yīng)鏈服務(wù);19.人力資源營運(yùn);20.國際客戶開戶服務(wù);21.市場(chǎng)及證券服務(wù);22.按揭服務(wù);23.財(cái)富管理及私人銀行服務(wù);24.營運(yùn)變革;25.付款篩查服務(wù);26.付款服務(wù);27.退休金服務(wù);28.風(fēng)險(xiǎn)及合規(guī)營運(yùn);29.并購融資業(yè)務(wù)執(zhí)行;30.承保服務(wù)
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