TransPerfect 是全球語言服務(wù)和技術(shù)行業(yè)中的頭部企業(yè),是一家已超30年歷史的大型美資集團(tuán)。TransPerfect遠(yuǎn)非 ”僅僅是一家翻譯機(jī)構(gòu)“,我們致力于幫助我們的客戶提供全方位的本地化解決方案。
我們面向有出海需求或本地化需求的客戶,提供多種業(yè)務(wù)支持服務(wù),如自研SAAS系統(tǒng)GlobalLink、翻譯、多元文化和數(shù)字營銷、搜索引擎優(yōu)化和網(wǎng)站全球化、多媒體本地化、游戲本地化、電子學(xué)習(xí)和培訓(xùn),生命科學(xué)&醫(yī)藥領(lǐng)域本地化服務(wù)、以及法律支持服務(wù)等。目前在全球已有超過100家分公司,大多數(shù)客戶是全球性企業(yè)以及500強(qiáng)公司等中大型企業(yè)。
職位概述: 該職位負(fù)責(zé)為供應(yīng)商(外部譯員,語言服務(wù)提供商)管理部門提供支持,包括日常協(xié)助語言專家招聘和測(cè)試、數(shù)據(jù)庫維護(hù),以及為銷售和項(xiàng)目團(tuán)隊(duì)解答與供應(yīng)商相關(guān)的問題和疑慮。
【該崗位將頻繁與海外團(tuán)隊(duì)合作,后續(xù)將有全英面試】
工作時(shí)間:9am-6PM,周一至周五,周末雙休
公司以每月固定薪資為基數(shù)繳納五險(xiǎn)一金 (一檔醫(yī)療保險(xiǎn),12%公積金)+商業(yè)保險(xiǎn)。
崗位職責(zé):
為供應(yīng)商管理團(tuán)隊(duì)提供現(xiàn)場(chǎng)支持 積極招募新資源,以擴(kuò)充公司外部語言專家數(shù)據(jù)庫 根據(jù)專業(yè)技能和公司測(cè)試流程對(duì)招募的語言專家進(jìn)行測(cè)試
根據(jù)公司、部門或項(xiàng)目需求,與招募的語言專家協(xié)商優(yōu)惠價(jià)格
將新招募并測(cè)試合格的語言專家推薦給相應(yīng)的制作團(tuán)隊(duì)
每日協(xié)助制作和銷售團(tuán)隊(duì)處理與供應(yīng)商相關(guān)的問題
與全球范圍內(nèi)的合同譯員、校對(duì)員、制作人員和內(nèi)部質(zhì)量經(jīng)理建立并維護(hù)良好的關(guān)系
與直接主管共同制定策略,尋找提高流程效率的可行方法
根據(jù)需要參加行業(yè)展會(huì)和會(huì)議
積極尋求其他任務(wù)和職責(zé),以促進(jìn)TransPerfect Translations的整體發(fā)展
研究并了解TransPerfect Translations所面向的所有行業(yè),包括時(shí)事動(dòng)態(tài)和任何其他相關(guān)數(shù)據(jù) 精通翻譯行業(yè),包括行業(yè)競(jìng)爭(zhēng)數(shù)據(jù)、提案格式、競(jìng)爭(zhēng)價(jià)格和市場(chǎng)營銷。
必備技能和經(jīng)驗(yàn):
優(yōu)秀的英語書面和口頭溝通能力
至少擁有學(xué)士學(xué)位或同等學(xué)歷
出色的問題解決和分析能力
高度的緊迫感
談判和說服經(jīng)驗(yàn)
客戶服務(wù)經(jīng)驗(yàn)
良好的人際交往能力
高效的時(shí)間管理能力
積極主動(dòng)的態(tài)度
Position Summary:
The position of the Vendor Manager is responsible for providing support to the Vendor Management department through daily assistance with linguist recruitment and testing, database maintenance and daily support to sales and production teams with vendor-related issues and questions.
Position responsibilities:
Provide on-the-job support to the Vendor Management team
Proactively recruit new resources to expand the company’s database of external linguists
Test recruited linguists according to specialized skill sets and the company’s testing process
Negotiate preferred rates with recruited linguists according to company, department or project needs
Promote newly recruited and tested linguists to the appropriate production teams
Assist production and sales teams on a daily basis with vendor-related issues and questions
Establish and maintain excellent relationships with contract translators, proofreaders, production staff and internal Quality Managers globally
Strategize with direct manager to find a viable means of making processes more efficient
Attend trade shows and conferences as needed
Proactively seek additional tasks and duties to benefit TransPerfect Translations as a whole
Research and understand all industries that TransPerfect Translations markets to, including industry leaders, current events and any other pertinent data
Be knowledgeable in the translation industry, including leaders, competitive data, proposal formats, competitive rates, and marketing strategies
Essential skills and experience required:
Excellent written and verbal English communication skills
Minimum Bachelor’s degree or equivalent
Excellent problem solving and analytical skills
High sense of urgency
Experience in negotiating and persuasion
Customer service experience
Strong interpersonal skills
Effective time management
Proactive attitude