Keeta是全球領(lǐng)先外賣平臺美團旗下的獨立品牌，肩負著“幫大家吃得更好，生活更好”的使命。依托美團深耕中國市場15年的技術(shù)與運營積淀，我們正引領(lǐng)全球餐飲與商品即時配送服務的創(chuàng)新與發(fā)展。
自2023年成立以來，Keeta始終扎根社區(qū)并創(chuàng)造價值。我們?yōu)橛脩籼峁┛煽康耐赓u體驗，以智慧技術(shù)助餐廳提升經(jīng)營效率，在為騎手拓寬收入來源的同時，也充分提供安全保障措施?；谶@份多方共贏、共同成長的理念，我們的業(yè)務已從中國香港穩(wěn)步拓展至中東及巴西，并持續(xù)向世界邁進。
崗位職責
We are looking for a highly skilled Language Quality Manager to lead a diverse and talented team of language specialists working across multiple regions and languages. This role requires a native level of Chinese and English, as well as extensive experience managing teams of linguists with expertise in various language pairs. The Manager will oversee the performance and quality of Keeta's multilingual products, ensuring linguistic accuracy, cultural relevance, and alignment with business goals. The ideal candidate will possess a strong leadership background, the ability to foster cross-cultural team dynamics, and a passion for delivering high-quality localization.
1. Team Leadership & People Management:
-Lead and manage a team of language specialists working across a variety of language pairs (e.g., Chinese to English, English into Arabic, English into Portuguese, etc.).
-Manage a geographically distributed and culturally diverse team, ensuring smooth communication and coordination across different time zones and regions.
-Provide mentorship, coaching, and performance evaluations to team members to drive their professional growth and ensure consistent quality.
-Oversee the recruitment and onboarding of new language specialists, ensuring alignment with team goals and standards.
-Foster a collaborative and inclusive team environment, navigating cultural differences to maintain team cohesion and effectiveness.
2. Language Quality Management:
-Ensure the delivery of high-quality translations across all language pairs, with a focus on both linguistic accuracy and cultural adaptation.
-Oversee the implementation of language-specific quality assurance processes, reviewing vendor's translations and providing urgent translations internally.
-Collaborate with cross-functional teams (e.g., Localization project management, Product management, local Ops, marketing, PR) to to delivery high user language experience for Keeta apps local users.
3.Language Assets Management: Manage team to develop and maintain a robust terminology database, style guides, and translation memories to ensure linguistic consistency, enhance translation quality, and streamline workflows.
4.Establish quality benchmarks for product copy, conducting ongoing linguistic research to refine key vocabulary and ensure alignment with local market expectations.
5.Champion the user experience by working closely with cross-functional teams to gather and analyze user feedback, ensuring that the app’s language experience remains natural, engaging, and user-friendly.
崗位基本需求
1. Native level of Chinese and English
2. Degree in language or localization-related fields, with strong professional language skills.
3. 5+ years experience in localization industry, preferably in language specialist roles.
4. Experience with managing multilingual teams, balancing multiple priorities, and meeting tight deadlines.
5. Strong organizational and problem-solving skills, with the ability to manage complex workflows across regions and languages.
6.Proficiency in cross-cultural communication and sensitivity to the nuances of different languages and cultures.
具備以下者優(yōu)先
本地化行業(yè)經(jīng)驗，跨國跨文化團隊管理經(jīng)驗，尤其是管理外國人團隊的經(jīng)驗
崗位亮點
-Lead a diverse and dynamic team of localization professionals.
-Play a key role in launching high-quality language products for global users.
-Join a fast-growing company with a talented team and an excellent work environment.