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更新于 12月16日

銷售運(yùn)營

7000-11000元
  • 北京朝陽區(qū)
  • 經(jīng)驗(yàn)不限
  • 本科
  • 全職
  • 招1人

職位描述

大客戶經(jīng)驗(yàn)
2.1 Scope


Corporate & Special Salse Operation Support

· Regional Facilitation & SSA Approval & Data adjustment

- Regular region communication, supporting

- Dealer application approval incl. Account, Pre-application, Claim

- Collect and reorganize the adjustment application of dealer, and feedback them timely if the document and system is wrong

- Feedback dealer enquiries about system data adjustment

- Apply to IT for data adjustment on daily basis


· Special case management

- Public email management, incl. notification email preparation

- Dealing with appeal cases, check the information with different departments for case verification

- Follow up on invoice re-issue

- Set special cases in SSA

- Consolidate and update special case rules


· Quality Check

- Regular check the sample claim in every document

- Maintain the check result and reason

- Report the check result if necessary

- Follow Onsite check if necessary

- Invoice OCR Check


· Associate Car Purchase Program handling (application facilitating, employee consultation, system maintenance)

- Collect and reorganize the application, and follow up the whole signing workflow

- Maintain the Special Sales Application in system

- Feedback dealer and employee consultation

- Communication with HR if necessary


· VIP and Media program handling (application facilitating, employee consultation, system maintenance)

- Collect and reorganize the application, and follow up the whole signing workflow

- Maintain the Special Sales Application in system

- Feedback dealer and employee consultation

- Communication with PR/KAM if necessary


· Data analysis and daily monitoring for the 3rd party document checking service as contact person

- Assigned claims to 3rd Party

- Feedback 3rd party enquiries about claim approval & special cases

- Collect daily & weekly claim reports


· Corporate employee sales Program-Customer qualification verification

- Feedback 3rd party enquiries about housing fund and social insurance verification

- Customer qualification application approval in system

Data Tracking & Analysis

· Quality case consolidation and follow up

- Summary and consolidate quality cases, keep it updated in public folder

- Analyse reset & reject reason from claim reports to optimized the process


· Quota monitoring and business steering

- Monitor quota on monthly basis

- Remind region quota usage if necessary

- End customer analysis of leasing company


· Dealer change management

- Update dealer change information and

- Consolidate and update dealer contact list regularly


2.2 Service Qualifikation / Requirements

- Bachelor or above

- more than 2 years working experience, at least 1 year of sales operation / management related experience

- Experience in auto industry or B2B business is preferred.

- Very good understanding of sales business processes

- Excellent knowledge of MS office, especially Excel and Power point

- Good communication skills in written and spoken English

- Self-motivated and self- disciplined

- 有一定的數(shù)據(jù)分析能力。

- 有大客戶運(yùn)營相關(guān)經(jīng)驗(yàn) 加分項(xiàng)


地址:北京市朝陽區(qū)東三環(huán)佳程廣場(地鐵十號線 三元橋站)

工作地點(diǎn)

北京朝陽區(qū)東三環(huán)北路18號佳程廣場寶馬集團(tuán)

職位發(fā)布者

黃女士/HR

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