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更新于 11月30日
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System Support officer – Office and Vessel

1.2-1.8萬·13薪
  • 上海浦東新區(qū)
  • 3-5年
  • 本科
  • 全職
  • 招2人

職位描述

硬件/設(shè)備運維系統(tǒng)運維船舶管理國際航線散貨船/集裝箱船計算機軟件船舶/航空/航天/火車制造
OVERALL PURPOSE OF THE JOB:
To provide a high level of Support for the systems within the Group with a focus on the Shanghai office and the vessels that it manages. Provide regular updates and statistics to Shanghai management and Group IT management.
Work within the structure of the IT department and maintain a professional level of behaviours. Work within the SLAs of external and internal customers.
Continually provide excellent customer experience to both internal and external customers.
KEY RESPONSIBILITIES and TASKS:
? Hardware Support for V.Group Shanghai Office and Vessels
?Point of contact for Shanghai Vessels and Group Vessels berthing in China
?Supporting all V.Group Business Systems, these include in house applications and off the shelf applications used by V.Group onshore and onboard.
?Provide telephone and remote support as part of the global team.
?Working within the ServiceDesk system to update users during the lifecycle of the request and resolve or escalate as required.
?Active Directory support
?Vessel Attendance and Remote Support
?O365 Administration
?Work within SLA laid down by IT management
?Working at specified set agreed hrs to cover business needs
?Reporting to Line manager on daily tasks / issues
?Strictly adhere to the policies and procedures put in place by the V.Group VMS and IT policy documents.
?Act as a resource for Group projects
?Support on Shanghai office management related matters as required
SKILLS, QUALIFICATION AND EXPERIENCE REQUIRED:
ESSENTIAL:

·Windows Server / Desktop Support

·Azure Active directory

·Shareppoint Administration and support

·O365 Application support

·CET-6 certification


DESIRABLE:

·2 years similar previous experiencein an IT support role

·Network Support

·Exposure to cloud based applications

·Vessel Support Experience

·IT hardware

·Solution and Service oriented

·Software installation and support



職位福利：五險一金、年底雙薪、通訊補助、帶薪年假、補充醫(yī)療保險、定期體檢、節(jié)日福利、試用期全額
職位亮點：全球船舶管理和海事服務(wù)的一流團隊及平臺

獎金績效

年底雙薪、補助津貼、帶薪休假、補充醫(yī)療保險、節(jié)日福利

工作地點

上海浦東新區(qū)前灘信德31

職位發(fā)布者

徐女士/HRAssistant

立即溝通
公司Logo衛(wèi)獅船舶管理(上海)有限公司
V.Group is the world’s leading independent ship management company, and a global pioneer in technology, innovation, and services for worldwide vessel owners. Working together with more than 3,000 on-shore and 44,000 seafaring colleagues around the world, our V.Ships Technical Management team delivers unrivalled ship management services to a diverse fleet of cargo-carrying and leisure vessels. As industry leaders with a global presence and specialist operational hubs around the world, V.Ships gives you the widest service with multi-disciplined support. We demonstrate the know-how, commitment, and drive to help all our customers achieve their goals every day, through cost-effective, safe, and performance-enhancing asset management– wherever and whenever it’s needed. Together with access to our groundbreaking real-time ship management platform, ShipSure, our operations and full compliance commitment underpin the high standards of service we offer to each our ship owning clients, while you maximise the hassle-free return on your investment.更多公司信息，請瀏覽公司網(wǎng)站！
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