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更新于 12月22日

客戶經理/Account Manager

1-1.5萬·16薪
  • 上海長寧區(qū)
  • 古北
  • 5-10年
  • 本科
  • 全職
  • 招1人

職位描述

無機非金屬材料耐火材料非金屬礦物制品業(yè)
JOB SUMMARY/PURPOSE

As an Account manager, for your perimeter, your role is to:
  • manage customers and prospects of your portfolio, ensuring their satisfaction.
  • execute the commercial roadmap developed for your market segment or products or geography and reach your sales (and/or profitability) target.
KEY TASKS AND RESPONSIBILITIES

1. Account objectives & sales planning: Participate in setting detailed quantified
objectives and develop detailed action plans (incl. new opportunities)

2. Execution: Account & relationship management :

● Identify growth /profitability improvement opportunities (using CRM opportunity management functionality) and develop the relationships with customers in order to fully capture them
● Ensure the development of turnover and market shares through regular visits to customers and prospects in the area, in line with the designed account plans
● Introduce to the customers new products and new solutions/services
● Apply the pricing policy/strategy in coordination with the segment sales director or Group KAM
● Accomplish measures and report performance against assigned objectives of targeted accounts.
● Perform account management duties including, (but not limited to) negotiating short term and long term contracts, ensuring terms and conditions are adhered to, resolution and communication of customer complaints (in coordination with Customer Service, Quality and Logistics teams, ...) ; Help / Negotiate contracts with customers.
● Partner with Regional teams to support the growth of strategic Accounts as needed.
● Act as a link between customers, S&T and Operations on new product
development
3. Sales forecast: Develop accurate forecasts of current and prospective customers.

4. Customer intimacy and needs understanding

● Establish and nurture relationship with assigned customers (management, purchasing, S&T)

● Proactively assesses, clarifies, and validates customer needs on an ongoing basis.

● Market intelligence: Gathervaluable information about market and competitors from customers and convey all necessary where appropriate (through CRM tool)

● Lead solution development efforts in new product development, Supply Chain, Customer, Service, etc. that best address customer needs, while coordinating the involvement of all necessary company support personnel.

5. Hygiene Safety Environment missions

● Ensure compliance with safety rules


JOB SPECIFICATIONS

●Bachelor's Degree in Refractory / inorganic non-metal materials /Business related field or equivalent experience

● Minimum 5 + years experienced in a similar role

● Proven track record in B2B sales & account Management

● Refractories market knowledge is a plus

● Good ability to convince and win customers

● Good communication skills as well as negotiation capabilities; value-added solution selling

● Organized, rigorous and autonomous in his/her daily work,

● Ability to work in a team, commercial and technical,

● Self-motivated, taste for challenges

● Flexibility, resilience, pro-activity and motivation, autonomous

● Ability to use common IT tools

● Frequent travel required (75%+)

Workplace : Home-based

工作地點

上海長寧區(qū)古北國際財富中心

職位發(fā)布者

王智/人力資源經理

剛剛活躍
立即溝通
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英格瓷電熔礦產(營口)公司位于遼寧省營口市鲅魚圈區(qū),是法國Imerys集團在中國的全資子公司。公司成立于1998年,主要生產電熔氧化鋯、穩(wěn)定鋯、硅酸鋯、鋯剛玉、鋯英粉以鋯化工系列產品,產品主要應用于陶瓷、色劑、耐火材料、鑄造、釉料、機械電子、電子陶瓷、光導纖維等。公司擁有8臺生產電熔產品的窯爐,年產能達15000噸。產品的加工工藝主要包括配料、熔煉、破碎、煅燒、研磨、篩分和包裝,可滿足不同客戶的各種要求。公司擁有先進的檢測手段、技術和設備,對進廠原料、生產過程、成品入庫等各個環(huán)節(jié)進行嚴格和全面的質量監(jiān)控,在保證公司產品性能的同時協助客戶提升效益。公司于2003年在國內同行業(yè)中率先通過了ISO9001:2000、ISO14001:1996、OHSAS18001:1999體系認證,多次獲得國家、省、市“鋯產品質量過硬放心企業(yè)”、“優(yōu)秀外商投資企業(yè)”、“高新技術企業(yè)”等光榮稱號。公司始終致力于技術創(chuàng)新,產品創(chuàng)新,致力于在這個高科技領域內向客戶持續(xù)提供更完善的服務與更質優(yōu)價廉的產品。
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