1. Responsible for all quality related issues or concerns at customer's site ,
* To perform verifications on customer incoming rejects and production rejects,
determining the causes, owner responsibilities and establishing countermeasures.
* Scorecard follow up, Monthly DPPM follow up by weekly performance report
* Onsite Sorting activities management and follow up
* Resolve RMA & feedback to MFC of on site quality issue on a timely manner,
* Collect line fall out data from the customer site
* Perform trend analysis and advise factory.
2. Liaison and a bridge for MFLEX Quality and Customer , Window of communication of all quality issue’s onsite verification ,
3. Participate in quality improvement program and Conf Call Quality Review,
4. Be proactive in interacting with customer frequently. quick responsive and reaction while dealing with customer complaints.
5. Vsit customer,onsite service,provide counseling for customer if necessary.
6. Any other duties assigned by supervisor and Management.
1. 負責客戶現(xiàn)場所有與質(zhì)量有關(guān)的問題。對來料不合格品和生產(chǎn)不合格品進行驗證,確定原因,業(yè)主責任并制定對策。
*計分卡跟蹤,月度DPPM跟蹤,每周績效報告
*現(xiàn)場整理活動的管理和跟進及時解決現(xiàn)場質(zhì)量問題的RMA并反饋給MFC;
*從客戶站點收集線路跌落數(shù)據(jù)進行趨勢分析并向工廠提出建議。
2. 作為MFLEX質(zhì)量與客戶的聯(lián)絡橋梁,所有質(zhì)量問題現(xiàn)場驗證的溝通窗口,
3.參與質(zhì)量改進計劃和Conf Call質(zhì)量評審;
4. 積極主動地經(jīng)常與客戶交流。處理客戶投訴時反應迅速。
5. 對客戶進行現(xiàn)場服務,必要時為客戶提供咨詢。
6. 主管和管理層安排的其他工作
1. Be Honesty, Diligence, Hardworking, Committed, Be responsible, With good moral and personality.
2. 2 years+ working experienced in PCB/FPC fabrication process quality control.
3. 2 years+ working experience in dealing with customer quality at least.
4. Familiar with Quality tools, 6 sigma, RoHS Directive, IPC-6013/610, 8 D, MSA, and ISO9001 etc.
5. Good presentation skills.
6. Good computer skills: Familiar with Excel, Word, Access, PowerPoint.
7. Good English communication both in writing and spoken.
8. Team player with good communication and interpersonal skills.
9. College degree in electronic or mechanical is preferred.
1. 為人誠實、勤奮、勤奮、敬業(yè)、有責任心,具有良好的品德和人格。
2. 2年以上PCB/FPC制造工藝質(zhì)量控制經(jīng)驗。
3.2年以上客戶質(zhì)量處理經(jīng)驗。
4. 熟悉質(zhì)量工具,6 sigma, RoHS指令,IPC-6013/610, 8d, MSA, ISO9001等。
5. 有良好的表達能力。
6. 良好的計算機技能:熟悉Excel, Word, Access, PowerPoint。
7. 良好的英語聽說讀寫能力。
8. 具有良好的團隊合作精神和溝通能力。
9. 本科以上學歷,電子或機械專業(yè)優(yōu)先。
職位福利:五險一金、績效獎金、帶薪年假、加班補助、員工食堂