總體職責(zé)
General Responsibilities
IT工程師負(fù)責(zé)提供技術(shù)支持,確保公司IT系統(tǒng)平穩(wěn)運行,包括支持ERP系統(tǒng)實施并提升辦公自動化水平。
The IT engineer is responsible for providing technical support and ensuring the smooth operation of the company's IT systems. This includes ERP implementation support and enhancing office automation.
具體職責(zé) Specific Duties
1 協(xié)助ERP系統(tǒng)的實施與維護(hù),排查并解決ERP相關(guān)問題,與跨部門團(tuán)隊協(xié)作確保ERP系統(tǒng)集成與優(yōu)化。Assist in the implementation and maintenance of ERP systems, troubleshoot ERP issues and provide solutions, collaborate with cross-functional teams to ensure ERP integration and optimization.
2 為員工提供硬件及軟件應(yīng)用方面的支持與指導(dǎo)。Provide support and guidance to employees on hardware and software applications.
3 安裝并配置軟件程序及更新。Install and configure software programs and updates.
4 解決辦公自動化工具相關(guān)的技術(shù)問題。Resolve technical issues related to office automation tools.
5 及時響應(yīng)員工的IT支持請求。Respond to IT support requests from employees in a timely manner.
6 診斷并修復(fù)硬件及軟件故障。Diagnose and resolve hardware and software problems.
7 提供IT工具及操作流程的培訓(xùn)。Provide training on IT tools and procedures.
8 定期維護(hù)IT系統(tǒng)以確保最佳性能。Perform regular maintenance on IT systems to ensure optimal performance.
9 監(jiān)控系統(tǒng)安全并實施必要防護(hù)措施。Monitor system security and implement necessary safeguards.
10 按需備份及恢復(fù)數(shù)據(jù)Backup and restore data as needed.
任職資格 Qualification
1 計算機(jī)科學(xué)、信息技術(shù)或相關(guān)專業(yè)本科及以上學(xué)歷。Bachelor's degree in computer science, information technology, or a related field.
2 至少5年IT支持及ERP維護(hù)工作經(jīng)驗。At least 5 years of experience in IT support and ERP maintenance.
3 具備扎實的ERP系統(tǒng)實施項目經(jīng)驗(如SAP、Oracle、Dynamics 365、鼎信、金蝶等)。Have solid project experience of ERP implementation. (Such as SAP, Oracle, Dynamics 365, Dinxin, Kingdee,…)
4 精通ERP系統(tǒng)及辦公自動化工具。Strong knowledge of ERP systems and office automation tools.
5 熟練掌握硬件及軟件故障排查技能。Proficiency in hardware and software troubleshooting.
6 能夠快速學(xué)習(xí)新技術(shù)。Ability to learn new technologies quickly.
7 具備良好的溝通與問題解決能力Communication and problem-solving skills