崗位職責(zé)/職位描述BASIC FUNCTION 基礎(chǔ)職能 Responsible for supervising the activities of Room Attendants to ensure clean, orderly, attractive and well-maintained guest rooms, hallways and service areas. 負(fù)責(zé)監(jiān)督客房服務(wù)員的工作,確??头?、大廳和服務(wù)區(qū)域的干凈、整潔 DUTIES AND RESPONSIBILITIES 工作職責(zé) 1. Inspects all VIP blockings, occupied VIP rooms and vacant rooms. 檢查所有貴賓房和空房 2. Instructs Room Attendants to clean guest rooms in order of priority. 指導(dǎo)客房服務(wù)員清潔客房 3. Makes available floor linen and cleaning equipment/materials needed for guest rooms. 為客房準(zhǔn)備所需要的布草和清潔設(shè)備 4. Checks floor corridors, service areas, including linen closets, storage room for cleaning equipment and Room Attendants’ comfort room. 檢查樓層走廊、服務(wù)區(qū)域,包括布草房、儲(chǔ)存室 5. Checks Room Attendant’s proper grooming, attire, use of respective name tags; inspects maid’s carts for completeness of supplies needed for the day’s work 檢查客房服務(wù)員的裝扮、穿著、佩帶各自的名牌;檢查每天工作需要的推車 6. Reports to Executive Housekeeper any irregularities observed on the part of the guests. 向行政管家匯報(bào)任何在顧客部分的異常情況 7. Builds high morale and motivation and sound employee relationships. 樹立高昂的斗志,并和員工相處融洽 8. Rates performance of room attendants. 對(duì)客房服務(wù)員的表現(xiàn)作出評(píng)估 9. Performs other duties as required by his supervisor or head of department 執(zhí)行上級(jí)及部門負(fù)責(zé)人要求的其他工作。 JOB SPECIFICAITON 職位要求 1. Under 55 years old 55歲以內(nèi) 2. 10years’ experience 10年工作經(jīng)驗(yàn) 3. Aggressive and personable 有進(jìn)取心的,外貌姣好
合肥高新豪生酒店是GCH大中華酒店集團(tuán)旗下品牌,專注于提供卓越的酒店運(yùn)營(yíng)管理、前沿設(shè)計(jì)理念及尖端技術(shù)支持的全方位服務(wù)。深耕大中華地區(qū)二十五載,旗下拓展和運(yùn)營(yíng)溫德姆至尊豪廷(Wyndham Grand Plaza Royale)與豪生(Howard Johnson)兩大享譽(yù)國(guó)際的酒店品牌系列。為滿足日益多元化的客戶需求,GCH精心打造了一系列獨(dú)具特色的自有品牌:從奢華典雅的豪廷大酒店(Plaza Royale),隱世療愈的世廷(The Glam),到城市度假的世閣(Sage),每一品牌均承載著GCH對(duì)卓越住宿體驗(yàn)的不懈追求。通過(guò)構(gòu)建全方位、精細(xì)化的管理體系,我們致力于為每一位賓客打造舒適難忘的入住時(shí)光,同時(shí)以卓越的運(yùn)營(yíng)業(yè)績(jī)回饋酒店的業(yè)主及投資公司,共創(chuàng)雙贏未來(lái),攜手邁向更加輝煌的篇章。